✅ Return Eligibility

You may request a return if:

• The product is damaged, defective, or incorrect

• You have received a different product than what was ordered

• The product is unused, in original packaging, and in a resalable condition

 Return Window: Within 7 days of delivery.

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❌ Non-Returnable Items

• Used or installed car parts

• Items with tampered packaging or missing parts/accessories

• Clearance or discounted items (unless damaged or incorrect)

• Electrical or electronic items once opened

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 How to Initiate a Return

1. Contact us via call/WhatsApp at 7020967721 or

2. Email us at support@motomo.in with your order ID and issue description

3. Share clear photos of the product (if damaged or incorrect)

4. Our team will verify and confirm return pickup

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 Refund Process

• Once the returned item is received and inspected, we will notify you of the approval or rejection.

• If approved, your refund will be processed within 5–7 business days to your original payment method.

• In case of COD, we’ll request your bank details for NEFT transfer.

Please note: Shipping fees (if any) are non-refundable.

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 Exchange Policy

We currently do not offer direct exchanges. You can return the product and place a new order separately.

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 Warranty Claims

Some items are covered under manufacturer warranty. For such cases, please contact us or the brand's customer service with your invoice.

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Contact Us

Have questions or need help?
 Email: support@motomo.in
Phone/WhatsApp: 7020967721
 Address: Motomo, Pune, Maharashtra
Website: www.motomo.in